The Mail: Companies with shoddy customer service could be hit with fines in plans being considered by ministers

By on November 13, 2023 in Low Cost Britain, National Campaigns, Press Cuttings, UK Productivity & Growth

Companies with shoddy customer service face a crackdown in plans being considered by ministers. Banks and energy firms that leave customers hanging on the phone would be hit with fines. Regulators would be given ‘sharper teeth and claws so they can fix bad customer service’, say sources familiar with the…

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John reacts to Joseph Rowntree Foundation’s figures

By on November 02, 2023 in Local Campaigns, Low Cost Britain, National Campaigns, Press Cuttings, Regenerating Weston, UK Productivity & Growth

John has given his thoughts to The Weston Mercury on the Joseph Rowntree Foundation’s figures on increased destitution. John said: “I’m afraid money is tight for everyone, but particularly for people like Paul and Gareth who are too ill to find work. “The problems may have been caused by spiking…

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