Companies with shoddy customer service face a crackdown in plans being considered by ministers. Banks and energy firms that leave customers hanging on the phone would be hit with fines. Regulators would be given ‘sharper teeth and claws so they can fix bad customer service’, say sources familiar with the…
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Campaigners want Levelling Up Secretary Michael Gove to get behind proposals for homes to be transformed into multi-storey townhouses and flats. Champions of “Buno” – Build Up, Not Out – want anyone to be able to extend their urban home upwards without further planning permission. The Government aims to build…
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John has given his thoughts to The Weston Mercury on the Joseph Rowntree Foundation’s figures on increased destitution. John said: “I’m afraid money is tight for everyone, but particularly for people like Paul and Gareth who are too ill to find work. “The problems may have been caused by spiking…
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