Why railways should be more like airlines – and how passengers would gain if they were
There’s just the faintest whiff of new thinking in our railways. A breath of cool air on a passenger’s cheek that might, just possibly, herald a wind of change. And it’s coming, improbably, from the next-door sector of airlines. The Rail Delivery Group, a big-shot industry trade association, has just…
Read More‘Hello Mr Penrose I have the Prime Minister on the line’
‘Hello Mr Penrose I have the Prime Minister on the line. Will you hold?’ It’s at moments like these that mobile phones matter, because I could see it was genuinely Downing Street, rather than one of my mates winding me up. I hadn’t been expecting the call. But life is…
Read MoreJohn writes to Lord Tyrie about the sneaky price rises and data collection methods that give customers a bad deal
Weston’s MP, John Penrose, has written to Lord Tyrie about the super-complaint lodged with the Competition and Markets Authority. John has asked for him to consider not only the sneaky price-rises, but also the sneaky data-collection that is making it easier for unscrupulous organisations to spot who is most exploitable: Dear…
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