We Deserve Better

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Our utility firms provide us all with the unglamorous but necessary products which we need to live in the modern world; essential things like energy (electricity and gas) and water, as well as almost-essentials like bank accounts and telephones too.

John’s policy document ‘We Deserve Better’ asks why Britain’s utilities (gas, electricity, water, high street banking, etc) are so unpopular and distrusted by their customers while other industries which provide day-to-day necessities, like food or clothing, do better.

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